Chlorine Taste & Odour
Utility staff and certified technicians continuously monitor the water to ensure that the water arriving at your tap is both potable (safe to drink) and palatable (pleasing to drink).
Our water comes from a protected underground aquifer. The water is passed through sand filters to remove iron, manganese and any other particulate matter. Enough chlorine is added to the water to disinfect and ensure that your water is protected from harmful bacteria and micro-organisms.
Some customers can be sensitive to changes in chlorine levels and will notice the fluctuations more than others. These changes in the chlorine taste and odor generally pass on their own after a few hours, and are not cause for alarm. Even though these changes may be detected, the chlorine level is still well within the accepted range.
Sodium Information
The water treatment system uses salt to soften the naturally hard well water. Without this process, calcium would build up and clog plumbing, dishwashers, and other appliances. Hard water also leaves white deposits on glassware, cutlery, and fixtures.
The sodium concentration in the drinking water can reach up to 170 mg/L. According to Health Canada, drinking water should ideally contain:
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Less than 200 mg/L of sodium; and
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For those on a strict sodium-restricted diet, no more than 20 mg/L.
Individuals with hypertension, congestive heart disease, or those following a sodium-reduced diet should be aware of this information.